Member Services

Is much of your day spent resolving questions about membership agreements, cancellations, or billing changes? Let National Fitness Financial handle membership questions so you can better focus on other aspects of your facility.

National Fitness Financial staffs a higher ratio of Member Services Representatives per health club member in the industry. As a result we offer better service, faster response times, and greater attention to detail when members call with questions.

Our professional team handles issues according to a personalized criterion you establish through a "Client Profile." With National Fitness handling member issues, your staff is able to concentrate on the success of your club while your members are treated the way you want them to be treated.